IFP Compass
This is how we like to conduct business.
Our compass is the foundation of our culture. It’s the standard we hold ourselves to every single day. It reflects who we are, what we believe, and how we show up for each other and for our clients every day.
And at the heart of it all is our mission — to be Your Favorite Company. It’s the bar we set for ourselves — and the promise we strive to earn every day.
Create the Wow
Make IFP the Favorite Company of each supplier, customer, and employee we touch.
Add Value for Customers
Understand each customer’s world. Innovate ways to add value. Infiltrate the organizations of our suppliers and our customers. Integrate to make customer’s processes easier and their products more competitive.
Think Growth & Scalability
Do what is necessary today to build success tomorrow. Each process, policy, and person must support the growth rate to double in capacity every five years.
Contribute to Profit
Take the initiative and look for ways to increase our sales, control our expenses, and improve gross margin
Be a Lifelong Learner
Become a greater expert on IFP tech. Be ambitious to keep learning new things for your career and your personal life.
Find a Way
Respond to every situation by looking for how we CAN do it. With resourcefulness, creativity, and tenacity, there is most always a way to say YES.
Act with Integrity
Do the right thing in every action you take and in every decision you make. Own your mistakes, apologize and make them right. Keep your word.
Make Quality Personal
Take pride in the quality of everything you touch and everything you do. Accept nothing less than your very best work.
Clarify Expectations
Establish mutually understood objectives, deadlines, and commitments. End all meetings with clarity about action items, responsibilities, and due dates.
Improve the Process
Be part of IFP’s efforts to find ways to do things better, faster, and more efficiently.
BRING IT Every day
Engage with your passion. Work with a sense of urgency to get things done.
Honor Commitments
Be reliable by doing what you say you’re going to do when you say you’re going to do it.
Ask and Listen
Get involved with thoughtful, helpful suggestions. Be more interested in asking and listening than just speaking your viewpoint.
Speak Straight
Say honestly what needs to be said. Address issues transparently.
OWN It
Take personal responsibility. Be resourceful and show initiative. If you see it, own it and make sure it gets done.
Provide EPIC Responsiveness
Respond quickly. Speed kills the competition.
Use Best Practices
We work together to establish our operating procedures. Use these tools to ensure consistency and high performance.
Always think SAFETY
Know and practice the safety procedures. Watch out for the safety of those around you. Never compromise safety.
Deliver Results
Effort is important; results count. Set high goals, follow up, and use measurements to track your progress.
Embrace Change
Be excited about the new technologies and methods we will utilize to stay competitive.
Work as a Team
IFP allows flexible schedules individually because we share information and work together in teams to produce results on time. Help each other succeed.
Create Great Impressions
The appearance of our facilities makes a statement about the quality of our work. Take responsibility to see that it is clean, neat, organized, and professional.
Plan Proactively
Make time to set priorities, plan, and hold yourself accountable to progress toward the goals that matter.
Keep it Fun
IFP should be a fun place to work, and while IFPs work is essential, remember to make time to enjoy the important things in your personal life.
Build Relationships
Talk more; email less. Use a positive attitude to engage personally with dignity and respect.
Make a Difference
Your time, effort, and, where appropriate, your money can make a difference in your community. Improve the lives of those with whom you interact.